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04·Phonewright for Roofing · Trade vertical

When a storm rolls through, every missed call is a competitor's job.

Built for roofers and storm-chasers who can't pick up while on a ladder.

Phonewright takes calls during the eight hours your crew is on a roof and the four hours you spend driving between sites. Active leaks and storm tarps get triaged for same-day. Inspections, insurance jobs, and full replacement quotes get qualified and booked.

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75%

of after-hours calls go to voicemail, and most never get a callback.

Source: Industry data

100×

better odds of reaching a caller back if you respond in 5 minutes instead of 30. After that, they've already called the next company.

Source: Oldroyd, MIT/InsideSales

$500+

average emergency roof tarp or storm-damage repair call.

Source: Emergency roof tarping cost guides

$13K+

upper-typical residential roof replacement value.

Source: Roof repair and replacement cost guides

On the roofing line

Roofing demand spikes in the 48 hours after a storm. The shop that answers the phone in those 48 hours wins the season.

Emergencies, triaged

What an emergency call actually sounds like.

Three real-shape examples of roofing emergencies the agent recognizes and routes, with what happens after the first sentence.

EM·01

Active leak · ceiling water

"Water is coming through the dining room ceiling and we just had hail."

OutcomeSame-day tarp dispatched. Photos requested. Insurance carrier captured.

EM·02

Tree on roof

"Big limb came down. We can see daylight in the attic."

OutcomePriority emergency. On-call accepts handoff. Tarp + tree-removal partner noted.

EM·03

Shingles in the yard · post-hailstorm

"Half my shingles are in the front yard."

OutcomeInspection booked next day. Insurance claim coaching offered.

Everyday bookings

The calls that fill the calendar.

Not every call is on fire. Most calls are paying work that just needs a competent voice on the line at the right time.

BK·01

Insurance inspection

Homeowner has a claim opened and needs a roofer to meet the adjuster.

OutcomeAdjuster date captured. Inspection scheduled around it. Documentation packet sent.

BK·02

Full replacement quote

20-year-old roof, owner getting bids.

OutcomeSquare footage and pitch captured by aerial estimate. Estimator visit booked.

BK·03

Skylight repair

"Skylight has been weeping since spring."

OutcomeBooked into the small-repair slot. Two-tech crew assigned for safety.

Tuned for the trade

Rules we set because we have heard the calls go wrong.

Every roofing agent ships with rules tuned to how the trade actually behaves. These are the defaults. Every client tunes their own from there.

Active interior water is always today.

Any caller reporting water inside the home gets a same-day visit. The agent doesn't tell a homeowner with water on the floor that the next opening is Thursday.

Insurance language matters.

The agent captures carrier, claim number, deductible, and adjuster status when a caller mentions insurance, without giving legal or coverage advice.

Storm-mode dispatch.

When you flip storm mode on, the agent prioritizes tarp and inspection calls and quietly defers cosmetic work for a few days. Everything is logged.

A roofing voicemail is a customer who is, right now, scrolling Google for the second-listed roofer.

Get started

Find out what your phones are costing you.

Before you commit to anything, start with the missed-call audit.

Send us your last 30 days of call logs, or forward your after-hours line to a number we provision for one week.

We will show you:

How many calls were missed
How many came after hours
How many looked bookable
How many looked urgent
How many needed follow-up
Where handoffs broke
Estimated gross profit exposure

No deck.
No pressure.
Just the call data.

Or call (405) 555-0100 · Email [email protected]
Outside business hours, the line is answered by a Phonewright agent, the kind we'd build for you. It'll book the consult, capture your context, and text us a summary. Try it.